Launched in 2014, BitcoinPenguin is a casino-only bookmaker that offers a variety of casino games for users who prefer to gamble with cryptocurrencies such as Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Dogecoin (DOGE), and Tether (USDT).
- BitcoinPenguin Bonuses And Promotions
- BitcoinPenguin Game Categories
- Live Dealers’ Casino
- BitcoinPenguin’s UI/UX
- Customer Support
- BitcoinPenguin’s Licensing And Regulation
- Countries Restricted From Using BitcoinPenguin
- How to register on BitcoinPenguin?
- How to deposit on BitcoinPenguin?
- Verdict: Should You Use BitcoinPenguin Casino?
Despite welcoming users from all over the world, the BitcoinPenguin platform only supports English, which could be to the detriment of non-English bettors. That said, there are so many features that puts BitcoinPenguin ahead of its competitors. Before you rush off to sign up on the platform, take a few minutes to go through this review so that you know exactly what you’re doing before you go and wager your valuable crypto assets.
BitcoinPenguin Game Categories
One lovely feature of BitcoinPenguin is its long list of casino game offerings. The platform has partnered with many top-notch game providers and offers a stacked catalog of both classic and contemporary games that will appeal to users of every stripe.
At the time of writing, BitcoinPenguin only provides casino games, meaning no sportsbook offering. The providers they use for their games include Gameart, Vivogaming, BGaming, Igrooft and others.
Because BitcoinPenguin only supports casino games, they’ve gone to a lot of effort to ensure that there are enough games on offer not to bore players to death. You can choose between over 800 games grouped under ten sub categories:
- Over 150 slot games
- 72 Card games
- 12 Poker games, including Caribbean, Oasis, Red Dog, Triple Edge and others.
- 26 Roulette games, including Namaste, American, French, and Turkish roulette.
- 55 Video Poker games such as Wild Texas, Access and Eights and all American Poker, to name just a few.
- 58 Jackpot games, including Orbs of Atlantis, Wild Wild Quest, Before Time Runs Out and many more dramatically named titles.
- 5 Casual games, namely Heads and Tails, Minesweeper, Scratch Dice, Plinko, and Baccarat
- 13 Lottery games, including Diamond Strike, Gold Rush, Bingo Soccer and more.
- 5 Craps games, including three different versions of Sic Bo, Rocket Dice and Sic Bo Maccau.
Live Betting Games
BitcoinPenguin also has live betting options for a number of its casino games, meaning you can choose to join a bet after it has started and potentially take advantage of the situation on the table.
When looking at the BitcoinPenguin website the first thing you’ll notice is how classy and professional it looks. This is down to the operator’s years of experience and a great design team that has made sure every function is positioned in just the right place. The smooth and attractive design is likely to please both beginners and veteran players alike.
BitcoinPenguin is clearly a bookie that knows how difficult things can get for new users who want to play a game, which is why the site is equipped with a search bar that allows you to search for any style of game or specific title with just a few keywords.
The sign up and login buttons are clearly visible in the top right corner of the homepage, making things easier for newbies to the website.
In addition to the login buttons, there is also a LiveChat widget placed at the bottom right of the homepage where users can make enquiries and get help with challenges.
BitcoinPenguin Mobile App
Despite having one of the best web crypto casino platforms in the industry, BitcoinPenguin does not have a mobile application for Android and iOS devices.
This is understandable as it’s rare to find an online crypto bookie that does have a mobile application. While this is gradually changing, most online bookies prefer to run a web-based platform in order to ensure their users’ security.
Luckily, BitcoinPenguin is well aware of this shortcoming and has tried to make up for it with a professionally designed web platform that can be easily accessed on just about all web browsers (including through your mobile device), such as Chrome, Mozilla, Safari, Brave and Opera Mini.
In fact, there is virtually no noticeable difference between accessing the website on your PC or smartphone browser.
BitcoinPenguin Customer Support
BitcoinPenguin may shine in other areas, but it has a long way to go when it comes to customer service. Aside from the LiveChat widget located at the bottom of the homepage, players can also contact the company via a contact form.
We ran a few tests to see how reliable their customer support was. Unfortunately, we were met with disappointment as the BitcoinPenguin support team did not live up to our expectations.
It took a long time before we got a reply from the support team via the LiveChat and even when we got a reply, the agent would take a five-minute break between every response.
For every inquiry we made the representative asked us to read through the site’s terms and conditions. This is even more frustrating when you realize that there is very little information in said T&Cs.
BitcoinPenguin is certainly a crypto casino that takes its users’ security seriously and has clearly taken preventive measures to prevent attacks.
The website is equipped with the latest SSL technology, with the added bonus of allowing users to add an extra layer of security to their accounts by using Google’s two-factor authentication (2FA).
This is where operating a web-only platform gives BitcoinPenguin the edge in ensuring that attacks are stopped before they compromise user data and currency.
However, there is one major red flag when it comes to BitcoinPenguin. Nobody knows anything about the owners and operators of the casino. There is no “About Us” page that informs players about the details of the company. This means that there is no real guarantee that your deposits are safe. The operators could choose to run away with everyone’s funds and nobody would know who to hold responsible.
Although this is unlikely to happen, if you’re looking for guarantees, this could be a major turnoff.
BitcoinPenguin Licensing and Regulation
BitcoinPenguin is not a licensed crypto casino, meaning the site is not regulated anywhere in the world. On the website there is no page stating that BitcoinPenguin has a relevant license to run a betting site.
Keep in mind, not having a license does not mean that BitcoinPenguin is not legitimate and there are many other crypto casinos that choose to operate this way. The site still has fair games from reputable providers.
The major issue created by the lack of a license is that players are left with extremely limited options for recourse if they encounter a problem such as sudden loss of funds as there is no regulatory body to turn to.
Countries Restricted from Using BitcoinPenguin
Since the casino is unregulated, no specific nation is restricted from using BitcoinPenguin. However, this does not mean that anyone from any part of the world can easily use the platform.
BitcoinPenguin’s T&Cs state that the bookie forbids registration by users who are residents in countries where gambling is forbidden.
While BitcoinPenguin does not demand information about a player’s country of residence when they create an account, it clearly states that it reserves the right to request proof of residence whenever it desires and will suspend the account should you reside in a jurisdiction that prohibits gambling.
Based on our investigations, it seems BitcoinPenguin allows anyone from anywhere, including the United States, to use the platform. Bettors living in countries that restrict gambling can easily sign up without using a VPN, but in this case they do run a risk of losing the account should any problems arise.
How to Register on BitcoinPenguin
The process of creating an account on BitcoinPenguin is the easiest we have seen so far on any crypto casino. Users can get started on the platform with just an email and a password.
With that said, let’s go through the steps required to create an account on BitcoinPenguin. The entire process took less than 50 seconds to complete and we were then good to commence our betting journey on the platform.
BitcoinPenguin Registration Process
Step 1: Visit bitcoinpenguin website on your PC or mobile device and click the sign up button located in the top right corner of the homepage.
Step 2: A new interface will pop up that prompts you to provide your email address, create a password, select a preferred cryptocurrency and enter a bonus code if you have one.
Step 3: Once you’ve provided the above mentioned details, you will be required to check the box confirming that you are above 18 years of age and have read the BitcoinPenguin Terms and Conditions.
Step 4: Click the “sign up” button after all requirements have been met. Congratulations, you have successfully created the fastest and easiest casino betting account out there!
Note: While this may seem smooth and convenient, players need to watch out as this particular bookie puts in almost no effort to confirm whether the account was created by a human or a bot.
Unlike other bookmakers that require users to confirm the email address they have provided belongs to them, BitcoinPenguin is not concerned about this.
Absolutely anyone can sign up using any email address that comes to mind, including that of a well-known public figure. No checks are done to ascertain the authenticity of the details provided.
BitcoinPenguin Deposit & Withdrawal
After successfully creating an account, we tested BitcoinPenguin’s deposit and withdrawal service and found out the following:
Although the platform has Bitcoin in its name, it also supports other cryptocurrencies. At the moment, BitcoinPenguin supports six currencies. These include:
- Bitcoin (BTC)
- Ether (ETH)
- Litecoin (LTC)
- Dogecoin (DOGE)
- Bitcoin Cash (BCH)
- Tether (USDT)
To fund your account you’ll need to start by signing in. Once that’s done, click the “Deposit” button in the top right corner of the screen. A unique address will appear on the screen, carefully copy it and send the amount you wish to deposit from an external wallet.
There is also an option to deposit funds using the QR code provided to get the deposit address. All you need to do is scan the code from the sending address and make the deposit.
Note: Your default deposit currency will be the one you selected when creating your account.
However, should you want to make a deposit in any other supported coins or tokens, you can do so by adding them manually. On the Deposit page, simply click the ‘+’ sign under currencies to add a new cryptocurrency.
BitcoinPenguin’s minimum deposit amounts for supported cryptocurrencies are:
- Bitcoin = 0.00005 BTC
- Ether = 0.001 BCH
- Litecoin = 0.01 LTC
- Dogecoin = 1 DOG
- Tether = 0.001 USDT
- Bitcoin Cash = 0.001 BCH
Once a transaction is complete, it will reflect in your BitcoinPenguin balance immediately and you can start staking on your favorite casino games.
Unlike the Deposit option, where you see the button immediately after sigining in, withdrawing funds requires that you click a few buttons and do a little navigation.
After a successful login, click the drop down arrow close to your email address/username to bring up a list of options and then select “balance”.
Click on “Cashout” and fill out the form to process your withdrawal of up to 5 BTC. It does not take long for your request to be processed.
According to BitcoinPenguin, players who wish to speed up their transactions will need to provide documents such as proof of identity, address and proof of deposit.
Bonus & Promotion on BitcoinPenguin.
BitcoinPenguin has lucrative bonus offerings to keep its users happy. As a matter of fact, every user is rewarded with one bonus package or another.
Although new users receive more incentives than existing players, BitcoinPenguin tries to keep all players interested with its numerous promo offerings.
At the time of writing, there are five bonuses and promotions on the platform. Let’s examine them one after the other.
- First Deposit Bonus
This package is designed specifically for new users. Players who make their first deposits are rewarded with 100% return of up to 0.2 BTC or its equivalent in other supported cryptocurrencies. In addition, users in this category also get over 30 free spins for making their first deposits.
- Second Deposit Bonus
With this promo offering players are rewarded with 75% of their second deposit and 25 free spins. In order to qualify for the bonus, users will be required to make a second deposit of at least 0.001 BTC, 0.05 ETH, 0.03 BCH, 0.1 LTC, 3,500 DOGE, or 20 USDT.
- Monday Free Spins
Existing users who deposit 0.001 BTC or equivalent on Mondays will receive a 50% bonus of up to 0.2 BTC, 6.5 ETH, 6.15 BCH, 22 LTC, 1,000 USDT and 370,000 DOG and an additional 25 free spins.
- Free Spin Fridays
Here, existing users are rewarded with 25 free spins for any deposit of 0.2 BTC, 6.5 ETH, 6.15 BCH, 22 LTC, 1,000 USDT and 370,000 DOGE.
- Monday Cashback Guarantee
BitcoinPenguin rewards loyal customers with a 20% payback on their biggest deposits on any given Monday. To qualify for this offering, you must have insufficient funds to continue playing and are required to contact support directly to request the bonus.
BitcoinPenguin is an unregulated but veteran cryptocurrency bookmaker that provides more than 1,000 casino games through a smooth, user friendly UI.
The platform rewards both new and existing players with mouthwatering bonuses on their deposits of at least 0.001 BTC or equivalent in other supported cryptocurrencies.
Aside from its sleek website design, bonuses and wide variety of games, this bookmaker has several shortcomings that may put certain players off.
The BitcoinPenguin support channel is not reliable and it takes a long time to resolve issues, which will likely cause unnecessary tension to players.
Finally, nobody knows who owns the platform since no information about the founders/owners is available on the website or in the public domain.