Last Updated: September 18, 2022
< All Topics
Print

BitcoinPenguin Casino is one of the leaders in Bitcoin and crypto gambling. Since 2014, BitcoinPenguin has boasted an extensive catalog of casino games available in popular categories such as slot machines, live casinos, and even Dice and Crash, which are all provably fair. To maintain this impressive selection of games, BitcoinPenguin only works with some of the most reliable software vendors, such as Betsoft and Softswiss. In addition, while the company mainly targets English-speaking customers, the platform is open to players worldwide.

In addition, Bitcoin Penguin rewards its new and existing bettors with promising bonuses, including a 100% Welcome Bonus up to 0.2 BTC with 25 free spins and other recurring offers. With plenty of opportunities to enjoy and win big, it isn’t surprising to know that many players sign up and play for huge payout potential.

Bitcoin Penguin Casino Banking Methods

Bitcoin Penguin offers a transparent and reliable Cashier section that allows bettors to withdraw funds with fewer worries. Yes, bettors can only withdraw using cryptos, but all withdrawals and deposits are instant. In addition, the operator doesn’t require ID checks to complete payments. Just visit the Cashier’s section, request your funds, and you’ll receive your winnings in minutes.

Withdrawal Methods

Payouts on Bitcoin Penguin Casino are instant and direct. The platform supports withdrawals in many cryptocurrencies, including Bitcoin, Ethereum, Dogecoin, Litecoin, Tether, and Bitcoin Cash. There are no withdrawal limits, and withdrawals are allowed without any transaction charge. However, players can only make withdrawals in the same cryptocurrency with which they made the deposit. 

  • check

    Fast, anonymous registration.

  • check

    Veteran casino bookmaker.

  • check

    Rich collection of casino games.

  • check

    Sleek and responsive UI

Welcome Bonus up to 0.2 BTC on 1st deposit + 30 spins

Claim bonus arrow

To make a withdrawal, follow these steps below:

  1. First, click on the drop-down arrow under your email address and username. Then, click ‘My Account’ to display the options.
  1. Select ‘Wallet’ from the list of options that comes up. Here, click ‘Withdrawal’ to request your winnings. Again, you’ll need to indicate the amount and address.
  1. The maximum amount that you can withdraw is 5 BTC. So, if you want to withdraw this amount, just click the button that says ‘Withdraw 5 BTC’.

Deposit Methods

Like withdrawals, you can only top up your account using cryptocurrencies. The supported cryptocurrencies include Bitcoin, Ethereum, Ripple, Tether, Litecoin, Bitcoin Cash, and Dogecoin.

Topping up your account is fast and easy. Like withdrawing funds, just log in to your Account, and from the drop-down menu, choose ‘Deposit. Next, copy the unique depositing address or scan the QR code.  Finally, transfer the funds from your wallet to the platform’s address. 

Troubleshooting Withdrawal & Deposit Issues

You might experience difficulty completing your withdrawal at Bitcoin Penguin Casino for some reasons. Here are tips to resolve issues with withdrawals and deposits. 

Bad internet connection

Your withdrawal request may encounter delays due to a poor internet connection. First, confirm that your internet connection is good enough if you are having a hard time. 

Server down

A lousy server might also be a problem if you can’t withdraw or make a deposit even with a good internet connection. In this case, you should exercise patience and try to complete your transaction after a while. Again, this fault could be either from your wallet or the Bitcoin Penguin Casino server. 

Wrong wallet address details

Many online casino gamblers use different crypto betting sites, which could be a problem. Therefore, always verify and double if you are making your payment to the right Bitcoin or crypto wallet address.

Customer Support

If you cannot resolve your issues, you should contact Bitcoin Penguin Customer Support. The team is available 24/7 and can be reached via email, text, or live chat. You can also reach out to them for general inquiries.

FAQ

Table of Contents