Last Updated: June 1, 2022
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BetUS is a leading site for sports betting, casino, and racebook in the U.S. With more than 25 years of experience in the business, BetUS leads in exciting sports betting opportunities, premium casino games, and some of the best casino promotions and campaigns. However, while it promises a premium gambling experience, BetUS isn’t a perfect destination, and its online gambling services are a work in progress. 

But this shouldn’t stop you from signing up and enjoying the casino’s premium selection of casino games and promotions. At BetUS, players and site visitors can count on reliable customer support 24/7. Whether you have questions about the operator’s bonuses, or anything related to payments, there’s a dedicated BetUS Casino customer support service team ready to help. If you’re a regular player or just planning to join, it helps if you know all the available contact options.

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24/7 Live Chat Support

One hallmark of a grand casino is the availability of 24/7 support. Round-the-clock support is non-negotiable since you’ll never know when an issue or problem will happen. So, you want to work with a casino that’s ready to help when you need it. 

With BetUS, you can count on 24/7 support through its Live Chat. Just click on the ‘Chat Now’ button, and connect with a Live Chat operator. Once connected, the operator will require the customer’s account information for verification purposes. Then, the chat representative answers questions in minutes. 

But for concerns related to payments or documents, the team takes a few hours to complete the verification. Other technical issues may require a day or two to complete.  But when you connect with the BetUS live chat support, you can count on friendly and professional operators who respond promptly and quickly. 

Use the phone and email support services

In addition to Live Chat, BetUS also boasts 24/7 phone support and several emails to address specific players’ concerns. The casino’s primary phone line is 1-888-512-3887, but it maintains several toll-free numbers to address specific player issues, for example:

  • 1-800-792-3887. Contact this toll-free number for new account inquiries. For example, if you have concerns about the signup offer or a missing first deposit, this is the number to call.
  • 1-800-996-7279. For all things related to cryptocurrency, then you can call this number. Your crypto account specialist can guide you through the payment process using Bitcoin and crypto, and they can tell you more about the bespoke crypto promotions at BetUS.

BetUS also maintains several emails to address players’ feedback and complaints. You can use three different email addresses depending on your needs: [email protected], [email protected], and [email protected]

As you can see, players’ concerns and document submissions are through [email protected] only. However, you have to keep in mind that responses via email are slower than live chat. Expect responses within 24 hours after sending your email. 

Don’t forget to use its FAQs and Information sections

At BetUS, gambling information and other resources are accessible through a few clicks. All you need to do is browse the casino’s homepage and visit its Information section, particularly the Help and FAQs pages.  

If you browse its Information section, you’ll find specific pages and guides on betting, betting news, and other sports betting tips. And by clicking the ‘FAQs’ page, you’ll find the answers to common questions about online gambling. For example, you’ll learn about the deposit and withdrawal limits, account policy, and other terms.

With BetUS, gambling help and information are within the player’s reach, with or without the help of a customer support representative.

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Get the best support from BetUS

In choosing a sportsbook, customer support is a critical factor to consider. Problems may arise during gameplay or when requesting payments, and it is inevitable. BetUS understands these issues, and it’s the main reason it runs a reliable BetUS Casino customer support team. BetUS offers a wide variety of contact options, and they’re available 24/7. 

With this coverage and commitment to players’ protection, it isn’t surprising to know why BetUS is one of America’s favorite casinos and sportsbooks!

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